Baseline
We record what is live, how it is backed up, and who receives alerts.
Server Maintenance
Server maintenance that keeps the lights on
Updates, backups, monitoring, and a person who answers when something breaks.
We look after the server or cloud account you already have, so uptime is not a surprise you discover from a customer.
Who it is for
This is for a business that already has hosting or a cloud account and does not want to be the person who notices the outage. Maintenance is the work itself. The annual contract is how that work is reserved for a year.
What is included
- A patch and update routine in an agreed window
- Backup checks, not only backup settings
- Uptime monitoring with a person on the alert
- Watch on certificates, disk, and domain renewal dates
- Short incident notes after a fault
- A monthly or quarterly status in plain language
Scope note. We need an agreed window for updates and a contact who can approve urgent work. Monitoring only helps if someone is allowed to act.
How delivery works
The order stays the same even when the details change with the project.
Routine
Updates and backup checks run on the calendar we agree.
Respond
If an alert fires in coverage hours, we investigate and write down what happened.
Report
You get a short status instead of a silent server.
What you walk away with
Fewer surprises
Certificates and renewals are watched before the expiry day.
Backups you can trust
A backup that has never been checked is not treated as done.
A named response
You know who hears the alert during the agreed hours.
A record
Incident notes make the next problem easier to recognise.
Related
Ready to scope this properly?
Write with the service name, your deadline if you have one, and whether hosting already exists.